Made with inrelay

This business uses inrelay to answer its customers.to answer customers in chat.to run its help center.to manage its bookings.for its link-in-bio page.to answer customer email.to answer Instagram DMs.to answer WhatsApp messages.

Want the same for your business? It’s free to start, and you can set it up in an afternoon.

What you get

One inbox for every customer conversation

Email, website chat and social DMs land in one shared inbox. The agent drafts replies in your voice from your own help articles, and you decide what it may send on its own.

The inrelay shared inbox: chat, email, SMS and Instagram in one list, with a chat that ended in a booking.
The chat you just saw

A chat on your website that answers from your own articles

Add the chat to your site with one line of code. It answers routine questions from your help articles, says when an answer comes from AI, and hands the rest to you in the same inbox as your email.

The website chat: an answer from the shop's help articles, marked as AI
The help center you just saw

A help center written from your own website

Point inrelay at your website and it drafts the first articles for you to check. Customers search it, the chat answers from it, and it lives on your own address.

A public help center: collections of articles, with search
The booking page you just used

Booking pages and emails that run themselves

Customers pick a time that suits your calendar. Confirmations, reminders and reschedule links go out in your name, and every booking sits next to the customer’s conversations.

A booking page made with inrelay: a repair drop-off, the days it is open and the free times.
The page you just visited

A link-in-bio page with a real inbox behind it

One page for every link you share, on your own address. Messages from it land in a shared inbox, so nothing gets lost in your DMs.

The shared inbox behind the page
The email you just read

Customer email your whole team can answer

Your support address becomes a shared inbox. The agent drafts each reply in your voice, a teammate checks it, and nobody answers the same email twice.

One email conversation in the shared inbox, with a draft reply waiting
The DM you just got

Instagram DMs in the same inbox as email

DMs and comments arrive next to your email and chat. Assign them, draft with the agent, and reply without opening the app on your phone.

An Instagram DM assigned in the shared inbox
The message you just got

WhatsApp messages in the same inbox as email

WhatsApp conversations arrive next to your email and chat, with notes for your team and AI drafts a person approves.

The shared inbox, where WhatsApp sits next to email and chat
Why people pick it

Calm support, on a flat price

  • You decide what the agent sends. Refunds, upset customers and VIPs always wait for a person.
  • No per-resolution fees. Ever. Every plan includes a monthly pool of AI credits.
  • Free to start, with no card. Upgrade only when you choose to. No silent upgrades.

By the inrelay team · Updated

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